HP plans to save millions by laying off thousands, ramping up AI use
The AI Revolution: HP's Layoffs and the Future of Work
As the world grapples with the rapid advancements in artificial intelligence (AI), one thing is clear: the impact on the workforce will be significant. The latest example comes from HP Inc., which announced plans to lay off 4,000 to 6,000 employees in favor of AI deployments, claiming it will help save $1 billion in annualized gross run rate by the end of its fiscal 2028.
The layoffs will largely hit product development, internal operations, and customer support, according to HP CEO Enrique Lores. However, the company plans to use AI to "accelerate product innovation, improve customer satisfaction, and boost productivity." This move is part of HP's broader strategy to reduce costs and improve efficiency through digital transformation and portfolio optimization.
The AI Layoff Trend
HP's announcement is not an isolated incident. In recent months, several tech companies have announced significant layoffs, citing AI as a major factor. Salesforce, for example, let go of 4,000 customer support employees, with CEO Marc Benioff saying that AI meant "I need less heads." Amazon has also been accused of blaming its dismissal of "tens of thousands" of employees on the "adoption of generative AI tools" and then replacing the workers with over 10,000 foreign H-1B employees.
But is AI really driving these layoffs, or are companies using the technology as a scapegoat? According to Peter Cappelli, a management professor and director of the Center for Human Resources at The Wharton School of the University of Pennsylvania, "there's very little evidence that [AI] cuts jobs anywhere near like the level that we're talking about." He notes that effectively using AI to replace human workers is "enormously complicated and time-consuming."
The Benefits of AI
While AI may be displacing some jobs, it's also creating new ones. In January, the World Economic Forum released its Future of Jobs Report 2025, which predicted that AI would create 78 million more jobs than it eliminates by 2030. The report was based on data from 1,000 companies with 14 million employees worldwide.
Gartner analysts also predict that all IT work will involve AI by 2030, compared to 81 percent today. However, humans will remain essential, according to VP analysts Alicia Mullery and Daryl Plummer, who said that 75 percent of IT workloads will still involve people.
The Future of Work
The impact of AI on the workforce will be significant, but it's not all doom and gloom. While some jobs may be displaced, new ones will be created. The key is to be adaptable and to develop skills that are complementary to AI.
As the World Economic Forum report notes, "the future of work is not about replacing human workers with machines, but about augmenting human capabilities with technology." By embracing AI and developing the skills to work alongside it, we can create a future where humans and machines collaborate to drive innovation and productivity.
Conclusion
The AI revolution is here, and it's changing the way we work. While some jobs may be displaced, new ones will be created. The key is to be adaptable and to develop skills that are complementary to AI. By embracing AI and developing the skills to work alongside it, we can create a future where humans and machines collaborate to drive innovation and productivity.
As we move forward, it's essential to focus on the benefits of AI and to develop strategies that support workers in adapting to the changing job market. By doing so, we can create a future where AI is a tool that enhances human capabilities, rather than a threat to our livelihoods.
Related Articles
- The Future of Work: How AI is Changing the Job Market
- The Benefits of AI: How Technology is Enhancing Human Capabilities
- The Impact of AI on the Workforce: A Study of the Effects on Jobs and Skills
Sources
- HP Inc. (2023). HP to Lay Off 4,000 to 6,000 Employees in Favor of AI Deployments.
- Salesforce (2023). Salesforce Announces Layoffs of 4,000 Customer Support Employees.
- Amazon (2023). Amazon Accused of Blaming AI for Layoffs.
- World Economic Forum (2023). Future of Jobs Report 2025.
- Gartner (2023). All IT Work Will Involve AI by 2030.
- Peter Cappelli (2023). The Impact of AI on the Workforce.




